---
title: Frequently asked questions
description: Solutions to common runZero issues. 
aliases: [ "/docs/faq/" ]
date: 2021-03-29
---

Here you can browse the solutions to some common runZero issues and the answers to some frequently asked questions (FAQs).

For more solutions and FAQs, check out the ((knowledgebase)) on [the runZero support portal](https://runzero.freshdesk.com/support/home).

## Issues and FAQs
* [Why are there so many identical assets in my inventory?](docs/troubleshooting-identical-assets.md)
* [How do I run runZero without crashing my router?](docs/troubleshooting-scanning-routers.md)
* [How do I scan VMware virtual machines without crashing the host?](docs/troubleshooting-scanning-vms.md)
* [Why didn't the runZero Explorer capture screenshots?](docs/troubleshooting-no-screenshots.md)
* [What protocols does runZero scan for?](docs/troubleshooting-protocols-scanned.md)
* [What ports does runZero scan?](docs/troubleshooting-ports-scanned.md)
* [Can I safely scan my IoT or OT environments?](docs/troubleshooting-iot-and-ot.md)
* [Which browsers are supported when accessing the runZero Console?](docs/troubleshooting-supported-browsers.md)

Still can't find your answer? [Let us know](mailto:support@runzero.com).