Frequently asked questions
These pages solve common runZero issues and answer frequently asked questions (FAQs).
The knowledgebase on the runZero support portal has more solutions and FAQs.
Issues and FAQs
- Why are there so many identical assets in my inventory?
- How do I run runZero without crashing my router?
- How do I scan VMware virtual machines without crashing the host?
- Why do Windows Explorers or CLI scans crash on Intel AMX-capable systems?
- Can EDR or antivirus software interfere with Windows Explorer or CLI scans?
- Why didn’t the runZero Explorer capture screenshots?
- What protocols does runZero support?
- What ports does runZero scan?
- Can I safely scan my IoT or OT environments?
- Which browsers are supported when accessing the runZero Console?
For anything not covered here, email runZero support.
Updated